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IRCTC OnlineGuides & Info

Privacy Policy

Last Updated: January 4, 2026

At IRCTC Online ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website irctconline.in.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in surveys or promotions
  • Leave comments on our blog

This information may include:

  • Name
  • Email address
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages
  • Cookies: Small data files stored on your device (see Cookies section below)
  • Analytics Data: Information about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our service: Deliver content and respond to your requests
  • To send newsletters: If you've subscribed, we'll send you updates and tips
  • To improve our website: Analyze usage patterns to enhance user experience
  • To communicate with you: Respond to inquiries and provide customer support
  • To prevent fraud: Monitor and analyze usage to detect suspicious activity
  • For marketing: Send promotional content (you can opt-out anytime)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements (Google AdSense)
  • Preference Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Services

We use third-party services that may collect, monitor, and analyze information:

Google Analytics

We use Google Analytics to track and analyze website traffic. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve our site. Google may also use this data for its own purposes.

Learn more: Google Privacy Policy

Google AdSense

We use Google AdSense to display advertisements. Google uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

Affiliate Programs

We participate in affiliate marketing programs. When you click on affiliate links, the affiliate partner may use cookies to track your activity. We do not have access to or control over these cookies.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers: Companies that help us operate our website (hosting, analytics, email services)
  • For legal reasons: If required by law or to protect our rights
  • Business transfers: In connection with a merger, sale, or acquisition
  • With your consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing emails (click "unsubscribe" in any email)
  • Cookie control: Manage cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Users

Our website is operated from India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@irctconline.in
  • Contact Form: Contact Us

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. If you have any concerns about how we handle your information, please don't hesitate to reach out to us.